Privacy notice

This notice explains what Bergent does with personal information submitted through this website. Bergent sources recyclable metals internationally and supplies buyers in Pakistan.

The registered entity name, jurisdiction of incorporation and company number are not yet confirmed and will be stated here before this notice is finalised.

Personal information reaches Bergent through one route only: the enquiry form on this website. There is no account system, no newsletter sign-up and no customer login.

The form asks for the following. Fields marked optional may be left blank.

To read and respond to the enquiry, and to carry out any trade discussion that follows from it. Nothing submitted through the form is used for marketing, profiling or automated decision-making.

The lawful basis is consent, given by ticking the consent box on the form. Where an enquiry leads to a trade, the continuing basis is the performance of, or steps towards, a contract.

Enquiries are stored in a hosted PostgreSQL database provided by Supabase. The website is served by Vercel. Both act as processors: they host the data on Bergent's behalf and do not use it for their own purposes.

The database table holding enquiries has row-level security enabled with an insert-only policy for anonymous access, and no read policy. In practice this means the public website can write an enquiry but cannot read any enquiry back, including its own.

Enquiry details are not sold, rented or shared for anyone else's marketing.

Where an enquiry progresses towards a shipment, relevant commercial details may need to be shared with parties to that trade — for example a freight forwarder, an independent inspection company, or a counterparty bank handling a letter of credit. Only what a given party needs is shared, and only once a trade is being actively arranged.

Enquiries that do not lead to a trade are kept only as long as needed to deal with the enquiry and any follow-up.

Where an enquiry leads to a shipment, associated records are kept for as long as required by customs, tax and commercial record-keeping obligations in the relevant jurisdictions. A specific retention period will be stated here once confirmed with advisers.

Depending on where you are, you may have the right to ask for a copy of the information held about you, to have it corrected or erased, to restrict or object to its use, to receive it in a portable form, and to withdraw consent at any time. Withdrawing consent does not affect anything done before it was withdrawn.

To exercise any of these, email the address below. You may also complain to your data protection authority — in the United Kingdom, the Information Commissioner's Office.

Enquiries may be submitted from the United Kingdom, the European Union, North America and the Middle East, and are handled in connection with trade into Pakistan. Personal information may therefore be transferred outside the country it was submitted from.

The safeguards relied on for those transfers are being confirmed with advisers and will be stated here before this notice is finalised.

Questions about this notice, or requests relating to your information, can be sent to the trading desk by email.